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MRO Maintenance Service Manager Turbo Prop - Western Aircraft

Posted on 27/04/23 11:23 by Aviation Works
location United States of America (USA), North America
time Full Time
applications 0 Applications
reference Visits

Job Summary
The Maintenance Service Manager is responsible for managing technicians, equipment, and other resources needed to complete individual corporate aircraft projects to ensure the safe completion of work within compliance of 14 CFR Part 145 standards.
This person will be responsible for ensuring the technicians use appropriate current technical data, and all aircraft/component work orders scheduled for completion by their assigned personnel falls within the limits of Western Aircraft’s certified repair station ratings. They will also be responsible for budgeting, bidding / forecasting project requirements to ensure quality standards are met and profitability of the department is maintained.  Candidates must have strong leadership skills that support rapid growth in a fast-paced environment. 
Duties & Responsibilities
    • Directly manages multiple projects incorporating maintenance, avionics, and interiors  
    • Ensures on time delivery of assigned projects
    • Works with scheduling, parts department, vendors, and department heads to ensure timely coordination of all aspects of assigned projects 
    • Acts as customer liaison providing timely information regarding assigned projects 
    • Ensures proper documentation of customer approvals
    • Provides accurate invoices to customers
    • Ensures customer accounts are within established credit limits before return to service of aircraft
    • Provides accurate information regarding assigned projects at daily production meetings
    • Works with Job Lead to monitor labor hours versus scripting; if necessary, determines reasons for duration of project, and communicates findings to Production Planning 
    • Provides feedback to department heads regarding process improvement
    • Works flexible hours to accommodate arrivals and departures of assigned projects
    • Directly supervises assigned Team Lead Technician
    • Writes annual performance evaluations and disciplinary actions for assigned technicians
    • Indirectly supervises up to 35 technicians at all levels
    • Motivates, mentors, trains, and provides constructive criticism of assigned team members
    • Ensures accuracy of all assigned work orders and closes them in a timely manner
    • Ensures proper care of customer property at all phases of maintenance work
    • Understands and follows all safety procedures
    • Performs other duties as assigned by supervisor
    • Understands and follows all safety procedures
    • Performs other duties as assigned by supervisor

Experience & Competencies:
    • Minimum five (5) years’ experience in general aviation
    • Minimum three (3) years’ leadership experience in general aviation 
    • Thorough knowledge of aircraft completion, production, and manufacturing operations
    • Familiarity with the industry vendors, regulations, and current procedures for completing interiors on a timely and competitive basis
    • Must be able to read, understand and utilize blueprints in a fabrication business
    • Strong customer service skills 
    • Able to rationalize and justify capital expenditures, budgets, business plans

    • Education & Certifications: 
    • Prefer Bachelor’s Degree in Aviation, Business Management, Finance, or equivalent work experience
    • FCC license or an FAA Repairman’s Certificate required
    • A&P certifications required
Western Aircraft Inc. has a Drug Free Workplace Policy which includes applicants passing pre-employment testing in accordance with 14 CFR 120. Applicants testing positive for the presence of prohibited drugs are ineligible for employment. DOT applicants who become employees of Western Aircraft Inc. will also be subject to random, reasonable cause, reasonable suspicion, and post-accident testing.
 Equal Opportunity Employer; W/M/Vets/Disabled

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